The automated fulfillment system ensures secure, reliable handling of prescriptions. The pharmacy benefits from instant visibility into tracking of pending orders, statistics on order fulfillment time, and space-efficient storage. With much of the order handling offloaded, pharmacists are freed to focus on customer consultations. Customers see a convenient kiosk for payment and prescription drop-off or prescription order pickup and benefit from much faster order delivery.
The RxAnytime system uses a safe, adaptive robot for order picking from pharmacy inventory and delivery to the self-service customer kiosk. The system, with Actin Inside, leverages robotic control developed for NASA and deployed for hundreds of robust, collaborative robots worldwide.
The Pharmacy benefits by offloading the mundane task of running a cash register off to the customers, who are familiar with self-service transactions like at gas stations, ATM’s or Redbox.
The fulfillment system provides fine-grained tracking of orders and instant views into order status, readily viewable by the pharmacist through the status display or viewable remotely from the store headquarters. Aged orders can be easily identified and retrieved when time thresholds are met or exceeded.
The fulfillment system is provided as a service, eliminating the need for pharmacy staff to maintain system integrity. We are capable of securely monitor system alerts and maintaining the system infrastructure through support contracts. Reports based on customer usage can be viewed locally or from the Pharmacy headquarters.
We monitor our systems to proactively respond to potential issues.
The RxAnytime fulfillment system Kiosk integrates with the pharmacy’s PoS and inventory systems. The HIPPA-compliant system stores and delivers pharmacy filled prescriptions and fulfills the order delivery essentially under command of the pharmacy’s existing order processing system.
The pharmacy continues to handle all customer data; the fulfillment system accepts filled prescriptions from the pharmacist or pharmacy technician and safely stores the prescription in our storage systems. If the pharmacy network does not have a customer notification system, we will use our notification system, once the customer provides the preferred notification method. Then when a customer arrives, the system simply and automatically retrieves the requested prescriptions and delivers the completed order to the customer kiosk. Secure RFID tracking is also integrated into the delivery system.
The RxAnytime Kiosk accepts payment that is routed through the pharmacy PoS system. The kiosk also accepts paper prescriptions and routes them directly to the pharmacy server. Once the prescription order is delivered to the customer, the pharmacy server is notified of the update.